GLOBAL Call Records Reporting Software
We are USA based organization looking for qualified and experienced service provider (FROM ACROSS THE WORLD) for a replacement Call Records Reporting system that will need to be a Centralized System and all records stored on one server.
Type : Tender | RFP
Id : 34957424
Category : Software & Technology
Title :GLOBAL Call Records Reporting Software
Estimated Budget :Looking for proposals
[A] Scope of Service:
Components of the system include:
1) CDR Reporting:
a. Ability to pull call records and run reports on call usage per phone set, City Department or Building location.
b. These records will need to be for inbound and outbound calling.
2) Corporate Directory:
a. Serve as an internal Phone Book.
b. Used by 311 Call Takers to look up Department Numbers or Employee Numbers.
3) Traffic Management:
a. Ability to run reports on PRI and T1 to do Traffic Study’s on their performance.
4) Move, Add and Changes:
a. To perform system Changes in All of the Nortel OPT Systems
b. Maintain Departmental Inventory.
[B] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
[C] Eligibility: Global, companies from anywhere in the world can apply for this.
[D] Budget: Looking for proposals
Interested service providers are requested to submit proposals till March 3, 2011. For more details check attachment.
Country : United States
Posted On :02/18/2011
Price : $16.99 Click here to purchase Buyer contact information
