GLOBAL Offsite Call Center
We are USA based organization looking for qualified and experienced service provider (FROM ACROSS THE WORLD) for a Fraud Prevention Hotline (Call Center Service) for approximately 3,100 staff and 30 locations.
Type : Tender | RFP
Id : 16617438
Category : Call Center
Title : GLOBAL Offsite Call Center
Estimated Budget : Looking for proposals
[A] Scope of Service:
1) Contractor needs to provide 24 hours a day, 365 days a year coverage of a proprietary toll-free telephone number by a live operator for reporting allegations of unethical or illegal activity within the workplace.
2) Volume: Unlimited calls
3) Delivery of all reports via email and online system.
4) Monthly Summary Reports detailing monthly and yearly program activity.
5) Provide a report tracking system to catalog and track hotline call information.
[B] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
[C] Eligibility: Global, companies from anywhere in the world can apply for this.
[D] Budget: Looking for proposals
Interested service providers are requested to submit proposals till March 2, 2011. For more details check attachment.
Country : United States
Posted On : 02/18/2011
Price : $16.99 Click here to purchase Buyer contact information